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Cyber Week is back, baby! While there was a lot of talk of pulling holiday sales earlier in the season, Cyber Week returned to its pre-pandemic prominence in 2023. The holiday shopping season results showed that consumers waited patiently for attractive discounts, and retailers finally delivered on Black Friday and Cyber Monday.  Global online sales increased 6% year over year … [Read more...] about Cyber Week Won the 2023 Holiday Season – Driven by AI and Value Shoppers

Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by Awesome Admin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, see how Warren Walters creates custom Auto Number … [Read more...] about Harness Custom Settings and Flow for Dynamic Round Robins | Automate This!

You have a customer who’s ready to buy (hurray!). Before you can ink the deal and cash your commission check, you need to outline the details of product delivery and payment in a sales order. After all, the last thing you want is for the customer to buy one thing but get something else because you didn’t document the details. If you’re unfamiliar with sales orders — or have … [Read more...] about What Is a Sales Order? How to Create Your Own with Examples

“Is it okay if we record this call?” This is more than just a routine check — it’s a means of gaining insights and improving sales tactics. When you record sales calls, you can easily organize and analyze call information, surfacing key insights that allow you to address customer needs and move deals closer to the finish line. Even better, managers can use sales call … [Read more...] about Sales Call Recording: Tools, Strategies, and Tips

Picture this: You see an ad online for a product you really, really want — so you take it as a sign from the universe to treat yourself. But when you click the Buy button, you get an irritating out-of-stock message: “Currently unavailable.” How frustrating. The backstory here is all about inventory management.  Proper inventory management allows companies to keep track of all … [Read more...] about What Is Inventory Management? Real-Time Visibility and Other Techniques