As a Salesforce Admin, you’re likely already familiar with Agentforce, Salesforce’s collection of assistive and autonomous artificial intelligence (AI) agents. Agentforce can handle a wide variety of tasks within the Salesforce ecosystem. But what happens when your business relies on external applications? How can you extend Agentforce to integrate with other essential tools?
Enter MuleSoft–Salesforce’s leading integration, automation, and application programming interface (API) management platform. You might have experience with some of the capabilities of MuleSoft APIs. Whether building application integrations in Flow or expanding the scope of Data Cloud, MuleSoft is the go-to tool for extending these core capabilities beyond the reach of the Salesforce ecosystem.
Admins can now add Agentforce to that growing list of work areas that MuleSoft augments. As we transition into the agentic wave of AI, the ability to easily integrate third-party data sources and workflows is paramount. The world of AI is a world
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