If you’ve been part of the Salesforce community for a while, you’ve certainly heard of Trailhead — the fun way to learn about all things Salesforce. You may have even earned some badges. Behind the scenes, there’s a Salesforce.org team that dreamed big and delivered on Trailhead to the tune of six-figure results. As we cross the milestone of having 1 million Trailhead badges … [Read more...] about 1 Million Trailhead Badges: Lessons from Salesforce.org’s Trailhead Journey
Blogs
Building a Tech-Driven Legal Aid Network for the 21st Century
By: Al Schwartz, Executive Director, CARPLS Legal Aid In Illinois, even during “normal” times, there is a shortage of legal help, with only around 450 Legal Aid attorneys for 13 million Illinoisans, of whom 31.6% live in near poverty. And in most civil cases (typically those covering issues of housing, family, and consumer law), people represent themselves because there is … [Read more...] about Building a Tech-Driven Legal Aid Network for the 21st Century
Protect User PII Data with Enhanced Personal Information Management
In the Winter ’22 Release, we’ll roll out the ability to prevent external users, such as portal or partner users, from viewing personal information in your user records by enabling the Enhanced Personal Information Management permission. This permission replaces the less-configurable Hide Personal Information setting, which will be retired in the Winter ’23 Release. So, to help … [Read more...] about Protect User PII Data with Enhanced Personal Information Management
DEI Strategies to Diversify Your Fundraising Approach
Diversifying your donor base has two meanings: to ensure your revenue comes from a variety of sources so that your organization can better weather economic fluctuations, and to ensure your donor base reflects the diversity of your community. By focusing on the second meaning, you get a double benefit: you access more economic opportunities while strengthening your stakeholder … [Read more...] about DEI Strategies to Diversify Your Fundraising Approach
Business Builders to Know: Mario Schraepen’s Journey to Success
When Mario Schraepen founded LinkedCar, a customer-first mobility platform for the automotive industry, he seemingly had everything an entrepreneur could hope for when launching a startup: an innovative product that solved for a gap in the market, an enthusiastic team behind him, and two big customers already signed up.When the pandemic broke out just two months after starting … [Read more...] about Business Builders to Know: Mario Schraepen’s Journey to Success