Blogs

Last week, Dreamforce 2021 returned as a 3-day hybrid event with both in-person and online experiences for Salesforce Admins, Developers, Architects, and Trailblazers. To say we dropped a plethora of knowledge at this year’s event would be, in my opinion, an understatement. So, I’m here to help break down the big news and key highlights — and give you some fun details about all … [Read more...] about Recap of Dreamforce ’21 for Salesforce Admins

The nonprofit and education leaders I work with each have a different definition of “digital transformation.” As with any industry buzzword, there are disagreements – and misconceptions – about what it means. At Salesforce.org, digital transformation means integrating technology into your organization in a way that enhances your ability to deliver on your mission. Many … [Read more...] about Debunking 3 Myths About Digital Transformation

Learner success today requires always-on, holistic support. Just as we expect consumer-facing companies to know our preferences and provide a tailored buying experience, today’s learners expect more from their college or university. During a time when student enrollment and persistence rates are in flux, it’s more important now than ever before to create a connected … [Read more...] about Three Ways to Drive Learner Success From Anywhere

This week on the Salesforce Admins Podcast, we’re joined by Jennifer Lee from the Admin Evangelist team for our monthly retro for September. In this episode, we celebrate all things Dreamforce as we go over the top Salesforce product, community, and career content for the month.  You should subscribe for the full episode, but here are a few takeaways from our … [Read more...] about September Monthly Retro with Mike and Jennifer

Welcome to another “How I Solved This.” In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Hayley Tuller built a BANT model with custom questions and answers using Flow and Custom Metadata … [Read more...] about How I Solved This: Build BANT Opportunity Scoring with Custom Metadata Types