Blogs

Last year was an exciting one for Five9. As a trusted intelligent cloud contact center provider, 2021 ticked the box for becoming a Summit Tier partner as part of Salesforce’s ISV partner program. What an achievement! Since 2008, Salesforce has been an important strategic partner of Five9, and to reach such a milestone has been quite an accomplishment.In my time at the company, … [Read more...] about 5 Things I’ve Learned as a Salesforce ISV Partner

Many charities and nonprofits struggle to connect and build relationships with younger donors. They wonder: Do Millennials and Gen Z just not care about philanthropy? But many young people are willing and able to contribute to causes they believe in. If you want to win over Millennial and Gen Z supporters, you need to do three things: connect with their activism, engage with … [Read more...] about How Nonprofits can Better Engage Millennials & Gen Z

The Salesforce Talent Alliance team works hard to connect net-new talent from diverse backgrounds with Salesforce partners to help fill the demand for certified practitioners. Eloise Lloyd, who leads the efforts in the APAC region, reflects on International Women’s Day activities at Salesforce, and how companies adapting to the changing work environment can help open … [Read more...] about The Way We Work Has Changed, But Have We?

College and university leaders, especially senior enrollment management officers, are challenged with complex issues when trying to strategically drive institutional health and student success. Shifting demographics, the need for increased net revenues, online learning options, declining transfer markets, and many other pressures demand a long-term vision for enrollment, rather … [Read more...] about 5 Ways Data Can Drive Student Enrollment Outcomes

Based in Bretagne, Northwest France, TELSI helps companies who want to keep their customer service in-house for a connected and excellent experience for their customers.On January 14, 2022, TELSI installed Rollup Helper by Passage Technology, and as it turned out, that install was the 10 millionth install on AppExchange. But that’s just one part of their inspiring, trailblazing … [Read more...] about TELSI Hits Milestone with 10 Millionth AppExchange Install