By 2027, there will be 5.85 billion social media users around the world. You might be thinking, “That’s great, but how will that help me sell?” Through social media, you can connect with a whole market of potential customers you never would have met otherwise. Some folks will be tempted to flood their social feeds with generic sales messages, but don’t be fooled by that … [Read more...] about The Complete Guide to Social Media Prospecting
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What Is Sales Analysis and How Does It Help You Close More Deals?
Data and intuition walk into a bar. Data orders a gin martini — strong, reliable, and no-nonsense. Intuition, on the other hand, asks for something off the menu. Data knows what it wants and orders based on experience, evidence, and time-honored tradition. Intuition isn’t interested in those things. It wants to push the envelope, get creative, and try something new. Your team … [Read more...] about What Is Sales Analysis and How Does It Help You Close More Deals?
Why Is a Customer Engagement Platform So Important For Service?
We’re in the midst of an AI and data revolution – and it’s changing what customers expect. Consumer technology, AI, and digital experiences have lept far forward. We’ve found that when technology advances, 73% of customers expect better personalization, and 81% expect faster service. This makes it all the more frustrating when they can’t get speedy, personalized help on their … [Read more...] about Why Is a Customer Engagement Platform So Important For Service?
Make Good Choices: 5 Ways to Evolve Your Retail AI Strategy
Generative artificial intelligence (AI) has been the fastest-growing consumer application of all time, and retailers are quickly seeing its business value. Some of you are looking for bottom-line improvement, some of you want top-line growth. But everyone agrees your retail AI strategy needs to impact both the customer and employee experience if you want these initiatives to be … [Read more...] about Make Good Choices: 5 Ways to Evolve Your Retail AI Strategy
Discover What Sales Experience Is — and Why You Already Have What It Takes to Succeed
Each day, you sell something, often without even realizing it. When you coax your kids out of bed in the morning to go to school, recommend a favorite restaurant to a friend, or just convince yourself to go to the gym, you’re selling. So, whether you’re in sales or not, you’ve got sales experience, my friend. My own sales experience has shown me that selling is not just about … [Read more...] about Discover What Sales Experience Is — and Why You Already Have What It Takes to Succeed