Blogs

If you’re looking to maximize the biggest season for nonprofit fundraising, now is the time to ensure your data, systems, and marketing campaigns are set up correctly, giving yourself plenty of time to test and iterate for success. If we’ve learned anything from this past year, it’s that agility is the key to driving impact. Forced to adapt, many made a shift to digital … [Read more...] about 5 Ways to Weave Digital Into End-of-Year Giving

We’ve created industry-specific templates that show how to successfully build a Customer 360 with Salesforce. Discover the Consumer Goods Guide including best practices, detailed how-tos, and reference architectures.Last year, in the midst of a massive shift in how business is done, we introduced Customer 360 Guides, a new starting point for your company’s digital … [Read more...] about Identify Digital Transformation Roadmaps with the New Customer 360 Guide for Consumer Goods

Throughout the customer journey, organizations need to collect data and feedback on experiences and interactions. Feedback helps organizations understand what’s going right, what’s not, and where there are opportunities to make adjustments. One of the tried-and-true ways to gather feedback is with surveys. With apps available on AppExchange, organizations have the ability to … [Read more...] about 7 AppExchange Apps to Help Gather Data and Feedback

I learned about the Salesforce community the hard way. I pretty much tripped and fell into a Salesforce role in 2014 after the company I worked for was acquired. I had no background in technology, having graduated with a degree in Leisure Studies and worked in various administrative roles. I stepped into a Solutions Specialist role and soon became an expert on one of the new … [Read more...] about How Salesforce Admins Can Benefit from Being a Mentor

Photo by Yosep Surahman on Unsplash(This is Part 9 of a multi-part series — see Part 1, Part 2, Part 3, Part 4, Part 5, Part 6, Part 7, and 8. In other entries for this series, we’ll be going in-depth on topics such as how Salesforce Admins can employ new approaches and empower their business partners. In addition, how businesses can streamline operations and objectively evolve … [Read more...] about Rewind: Evaluating Your Project Management Outcomes