I learned about the Salesforce community the hard way. I pretty much tripped and fell into a Salesforce role in 2014 after the company I worked for was acquired. I had no background in technology, having graduated with a degree in Leisure Studies and worked in various administrative roles. I stepped into a Solutions Specialist role and soon became an expert on one of the new company’s software solutions. It was during this time that I was first introduced to Salesforce as a user. A couple years later, I was tapped on the shoulder and asked if I wanted to help our Salesforce Admin on a part-time basis, and I happily agreed. I knew Salesforce was a great product, but it wasn’t until 2018 when I attended a Salesforce conference in San Francisco, TrailheaDX, that I truly began to understand the full scope, inclusivity, and overall awesomeness that Salesforce and
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