Blogs

As one of the most successful social good enterprises on the planet, Goodwill has long been a household name. The organization’s incredible 94% awareness — a measure of brand familiarity — is a marketer’s dream. But as Goodwill’s new Chief Marketing Officer (CMO), Onney Crawley, told me during a virtual fireside chat conversation last month, most people still don’t know that … [Read more...] about Goodwill is Leading Efforts to Help Get 1 Million People Employed Post-Pandemic

As Salesforce Admins, you drive results and deliver business value every day. You automate processes and make them more efficient. You build amazing reports and dashboards to drive insights and provide increased transparency. And, every time you customize Salesforce, you personalize the user experience and help your users and executives do their jobs better. Salesforce would … [Read more...] about 6 Data Management Habits That Will Help You Succeed in Your Role

Using AppExchange Apps to Improve Your Speed-to-LeadPhoto by Saffu on UnsplashWhen it comes to inbound leads and the race to win a customer, your ‘speed-to-lead’ — also known as your lead response time — is the single most important factor in winning or losing.Yes, you need quality engagement with your prospect, and you must have a value-added product, service, and/or solution. … [Read more...] about Using Speed-to-Lead as a Competitive Advantage

The events of 2020 changed how we view and do a lot of things — including workplace giving. For CSR and HR professionals trying to navigate giving and volunteer activities within their companies, everything looks different today than it did before. In a recent webinar, How to Adapt to the Changing Landscape of Workplace Giving, Salesforce.org Philanthropy Cloud team members … [Read more...] about How to Adapt to the Changing Landscape of Workplace Giving

Slack is a powerhouse application for engagement, productivity, and collaboration. We on the Admin Relations team use Slack on a daily basis to keep each other informed and keep our work on track. Whether you’re an experienced Slackstar or brand new to the application, we wanted to share some of our team’s top Slack tips. LeeAnne Rimel, Senior Director, Admin Evangelism … [Read more...] about Team Admin Relations’ Top Slack Hacks