Crisis typically sparks change. And after facing a series of climate, health, and societal challenges during the past year, a stark realization has become clear. Our world has changed, and we’re not going back. In a recent webinar hosted by Salesforce.org Philanthropy Cloud titled “Set Your CSR and HR Goals for 2021— Define Your Impact Metrics,” Brian Komar, vice president of … [Read more...] about Setting Your CSR and HR Goals: Define Your Impact Metrics
Blogs
Get More Out of Salesforce Pardot With These 12 AppExchange Apps
Our community knows that AppExchange is all about doing more with Salesforce. Whether you’re looking for a solution with no code, low code, or lots of code, AppExchange is the most trusted enterprise cloud marketplace to accelerate your digital transformation journey.And one of the most powerful Salesforce platforms for marketers is Pardot, a B2B marketing automation solution … [Read more...] about Get More Out of Salesforce Pardot With These 12 AppExchange Apps
From One-Way Communication to Stakeholder Engagement
You’ve likely heard this before — trust is our number one value, and constantly top of mind, at Salesforce. There is nothing more important than the trust of our customers, and that includes our partners! Fostering trust with our partners is crucial to how we can best serve nonprofits and schools together, and since my tenure at Salesforce.org began back in 2015, we’ve … [Read more...] about From One-Way Communication to Stakeholder Engagement
Why You Should Avoid Hard Coding and Three Alternative Solutions
As you build solutions, you often need to reference a component or text, whether it be a record type, permission set, queue, or user. What do you do? The quickest way is to reference the Salesforce ID. One and done. But is it the best way? A best practice in technology is to not reference IDs or text directly, or “hard code” them. That same best practice applies to the … [Read more...] about Why You Should Avoid Hard Coding and Three Alternative Solutions
AI and Your Data: How to Manage Duplicates More Accurately and Prevent Future Creation
Photo by Miguelangel Miquelena on UnsplashIdentical contact names, same phone numbers, alike emails — all these are cases for duplicate records. Duplicates have a very negative impact on businesses’ data quality and operational success. They arise from a variety of sources including human error, legacy data, mass imports, tech stack integrations, and lead capturing CTAs.Your … [Read more...] about AI and Your Data: How to Manage Duplicates More Accurately and Prevent Future Creation