Blogs

Today on the Salesforce Admins Podcast, we talk to Dr. Shannon Gregg, Ph.D., MBA, and president of Cloud Adoption Solutions. She’s also the author of It’s About Time, a book about refocusing on the things that you think are really important. Join us as we talk about how work has changed since COVID, why it might be the Golden Age of the Admins, how to start getting out there as … [Read more...] about The Golden Age of the Admin with Shannon Gregg

Welcome to another “How I Solved This.” In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Mary Tagler uses Flow and Slack to drive user collaboration, and then read all the details in the … [Read more...] about How I Solved This: Use Flow and Slack to Drive User Collaboration

Last week, I was honored to host a virtual roundtable for a small group of nonprofit marketing and communications executives on The Art of Storytelling & Brand Identity. Our special guest speaker was master storyteller, pianist, and composer Harold O’Neal, a fellow of the Royal Society of the Arts and creative expert on the Academy Award-winning Pixar film Soul. … [Read more...] about 5 Tips for Defining Brand Identity Through Intentional Storytelling

By: Corey Rittvo Senior Product Manager, Education Cloud and Stephanie Zeitz, Senior Product and Solutions Manager, Impact Labs Prior to the pandemic, there were already tremendous disparities in college enrollment for Black and Latinx students in the United States. The past two years have only added more challenges for the least-represented students to begin their … [Read more...] about Announcing the Launch of the Financial Aid Chatbot by Impact Labs

Let’s face it, whether you’re a new or seasoned admin, creating robust documentation is key to success! Not only does it help users and peers better understand business processes, it also helps YOU when you’re having a hard time remembering why or how you created something months ago. Since most of us have our best tricks and tips for documenting our own work, a while back, we … [Read more...] about Documentation Advice From the Awesome Admin Community