Special thanks to my co-author Jaswinder Rattanpal.In this article, we’ll introduce some of the many tools and resources available to help you build a secure, scalable, and profitable AppExchange app for your customers. If you’ll recall, there are six main phases in the AppExchange product lifecycle: plan, build, distribute, market, sell and support. We’ll present the tools and … [Read more...] about Everything You Need to Know to Build a Great AppExchange App
Blogs
3 Tips for Jumpstarting Your New Higher Ed Business Model
Dive into our new blog series highlighting higher education Trailblazers that are innovating with an eye on the future – creating new models and experiences designed to support the evolving needs of their constituents. Each post will highlight one of the four pillars of the future-ready institution: Agility for New Business Models Data Empowered Culture Proactive & … [Read more...] about 3 Tips for Jumpstarting Your New Higher Ed Business Model
Contact Center Technology: 8 Must-Have Features to Help Clear More Calls
Old contact center technology has long been the bane of consumers navigating complicated phone trees and impersonal agents. Fortunately, it’s being replaced by innovative, integrated solutions that capitalize on your relationship with buyers. In this blog, we look at the best offered on the AppExchange.In today’s competitive climate, every customer touch point is critical for … [Read more...] about Contact Center Technology: 8 Must-Have Features to Help Clear More Calls
Slack Best Practices for Admins with Bear Douglas
Today on the Salesforce Admins Podcast, we talk to Bear Douglas, Senior Director of Developer Relations at Slack. Join us as we talk about how the powers of admins and Slack combined have the potential to change how all of our users work within our organizations for the better. You should subscribe for the full episode, but here are a few takeaways from our conversation with … [Read more...] about Slack Best Practices for Admins with Bear Douglas
The Platform Chronicles: 10 Questions with Prashanth Rajendran, CEO, ComplianceQuest
On creating a world-class EQMS and EHS suite and global teamWelcome to The Platform Chronicles, a series designed to introduce readers to some of the most innovative Salesforce customers, partners, and employees.This issue welcomes Prashanth Rajendran, CEO, ComplianceQuest, the fastest-growing Enterprise Quality Management System (EQMS) and Environmental Health & Safety … [Read more...] about The Platform Chronicles: 10 Questions with Prashanth Rajendran, CEO, ComplianceQuest