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Does this sound familiar? “Hey, let’s write a thing to let our supporters know what we’re up to!” “Oh, hey maybe let’s write another thing!” “Oh, what about this thing? Wait – didn’t we already write something similar to this? What’s the purpose of this again? I have too many things to do! Who’s driving … [Read more...] about An Introduction to Content Strategy for Nonprofits

If you’re like me, you’ve got dozens of apps on your smartphone – each one meeting a particular need, from your bank app to your fitness app. Some of those apps are there, but don’t get used often. What if you needed all those apps to talk to each other, to work with each other and get data from one another every day. Now imagine this multiplied across … [Read more...] about Technology in Education: Why Platform Matters

You already know how important customers are to your growing business — but how do you maximize the impact of your customer service platform, while managing all the other aspects of startup life? With stretched resources and a growing team, you need to ensure your customer service strategy is effective, scalable, and long-term orientated.And we get it. As we … [Read more...] about 5 Customer Service Tips for Startups

This week on the Salesforce Admins Podcast, we’re bringing on Donald Bohrisch, Director of Practices and Alliances at MST Solutions, Group Leader for the Phoenix Admins User Group, and a trainer in the Salesforce Military program. We learn about how he’s combined his passion with his career to build the Audi Army App. Join us as we talk about the apps he’s … [Read more...] about Racing into the 4th Industrial Revolution with Donald Bohrisch

By: Amy Guterman and Tyler Woebkenberg Change doesn’t happen in a vacuum and it doesn’t happen alone. That’s why we’ve set out to engage and collaborate with the community through Salesforce.org Impact Labs. We are here to create technology solutions that support and address tough social issues facing us today. Impact Labs combines the expertise of our … [Read more...] about Announcing the First Group of Salesforce.org Impact Labs Fellows