I dropped out of college to sell cell phone accessories. Thirteen years later, I’d worked my way up to become a top seller at IBM and eventually, Grubhub. I got to where I am because I had the support of my community at every step. So many of us have similar stories. We’ve dedicated valuable time searching for answers to do our jobs and get ahead, all while feeling the pressure … [Read more...] about Who Is a Salesblazer?
Blog
Should You Design Custom Actions for Einstein Copilot? If So, Here Are 5 Tips
Your company may be exploring Einstein Copilot – Salesforce’s artificial intelligence (AI) assistant – and learning about its capabilities to improve productivity. While Copilot comes out of the box with actions that make common tasks easy, you can also design custom ones. But there are a few aspects to consider before you design custom actions. Let’s think through the … [Read more...] about Should You Design Custom Actions for Einstein Copilot? If So, Here Are 5 Tips
Shadow Accounting May Be Chipping Away at Your Team’s Performance — Here’s Why
There are many pitfalls to a sales org that deals with patched-together tech and dated processes. Information is hard to track, and there’s little transparency. For reps, this can translate into dollars and cents: a lack of commission clarity and effective tracking might mean they lose out on hard-earned money. That’s where shadow accounting (number crunching by reps) comes … [Read more...] about Shadow Accounting May Be Chipping Away at Your Team’s Performance — Here’s Why
Moving Customer Data Isn’t Cheap: How Zero Copy Can Help
Remember the last time you moved? You probably had to pack up too much stuff, transport it in a truck and unpack it in the new location – hoping it survived the trip. Imagine if your furniture and belongings could just teleport to your new place in perfect condition. It’s not possible (yet) in the physical world, but with zero copy integration, that’s how you can handle your … [Read more...] about Moving Customer Data Isn’t Cheap: How Zero Copy Can Help
Does AI Speak Your Language? 7 Ways Conversation Design Improves Inclusivity
The motto of the artificial intelligence (AI) moment might be: quality data inputs equal quality outputs. There are many ways to unpack that statement. But let’s focus on seven ways conversation design can help make AI-enabled experiences more inclusive of the diversity of ways people input their customer relationship management (CRM) data. This matters because how a person … [Read more...] about Does AI Speak Your Language? 7 Ways Conversation Design Improves Inclusivity