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Hello, friends! If you’ve made it past the headline, I’m going to assume you’re either a user of Einstein Prediction Builder or you’re fascinated by it and really really REALLY want your org to start using it. In either case, I feel comfortable referring to you as “friends.” (My birthday is November 6, in case you’re the type who sends birthday gifts to their friends.) Because … [Read more...] about How to Use Custom Logic in Einstein Prediction Builder

Ten years ago, Salesforce entered the financial services space, investing a significant amount of time talking to customers to understand how they utilize technology to manage their customer relationships. It soon became apparent traditional CRMs are designed to support the business-to-business models rather than a business-to-consumer, which is vastly a default in financial … [Read more...] about How to Find Your Next Financial Services Cloud Opportunity According to These Salesforce Experts

Every parent has either been told as a kid or has told their own kid(s) to “go for it.” It’s a simple phrase, but one that can change anyone’s life instantly. Let me tell you how.As a driven Sales Leader with a 20+ year accomplished career track record of growing revenue and profits for Information Technology Companies, I’ve lived my life striving to “go for it.” During this … [Read more...] about Go for it: How Your Level of Commitment Determines Your Success

By: Brian Komar, VP of Global Impact Engagement; Eric Barela, Director of Measurement & Evaluation; & Morgan Buras-Finlay, Measurement & Evaluation Senior Manager Today, we’re excited to announce the Salesforce.org Community Impact Report 2020. The report assesses the value we’re delivering to the social impact sector and breaks down our approach to impact. The … [Read more...] about Announcing the Salesforce.org Community Impact Report 2020

At the end of each month, we take a moment to cover all the great Salesforce content you might not have caught. This week on the Salesforce Admins Podcast, Mike and Gillian, we have September’s Monthly Retro episode to highlight all the blog posts, videos, and everything else from this month. Join us as we talk about everything groovy that happened in September. You should … [Read more...] about September Monthly Retro with Gillian and Mike