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How to Use Custom Logic in Einstein Prediction Builder

September 24, 2020 by Josh Kaplan Leave a Comment

Hello, friends! If you’ve made it past the headline, I’m going to assume you’re either a user of Einstein Prediction Builder or you’re fascinated by it and really really REALLY want your org to start using it. In either case, I feel comfortable referring to you as “friends.” (My birthday is November 6, in case you’re the type who sends birthday gifts to their friends.)

Because you’re already experts in Einstein Prediction Builder, I’ll keep my summary of that product very short. You set up a prediction, which looks at the fields on a record and predicts the eventual value of some other field (for example, OpportunityAmount) and places that predicted value in a custom field (for example, PredictedAmount). Every time a record is updated, Einstein evaluates the current state of the record against its Einstein model and updates the custom field to let you know how things are going

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