Which skills do admins need to succeed in today’s world? Watch the final episode of “Skills for Success” to hear about Learner’s Mindset and Designer’s Mindset. In this episode, Amit Arya and Melissa Hill Dees share their thoughts on how you can develop and demonstrate these skills from the Salesforce Admin Skills Kit that will help you have a successful career as a Salesforce … [Read more...] about Build Your Admin Skills: Learner’s Mindset and Designer’s Mindset
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4 AI Trends To Watch for in Telecom
The communications industry is constantly changing – are you keeping up? With enhanced connection, higher performance, and still being asked to provide value amid competitiveness, the future depends on balancing it all. We took a deep dive into future communication trends, including the monetization of 5G, integrating AI, and cross-skilling your telecom teams, all influencing … [Read more...] about 4 AI Trends To Watch for in Telecom
Warning: Don’t Have Your Discovery Call Without Reading This First
In 1905, Frederick Wells was 18 feet underground in a South African mine when he saw something shiny — a diamond. Half the size of a brick, it was the largest ever found. Today, the estimated value of the Cullinan Diamond is $400 million. Imagine the sensation he felt in that moment, the sensation of discovery. If you’re a sales rep, you might recognize it. You’re on a … [Read more...] about Warning: Don’t Have Your Discovery Call Without Reading This First
IT Leaders, Become a Customer Company With the Power of AI
Organizations have the power to place customers at the center of everything they do. From being able to automatically categorize customer service cases for improved live interactions to reducing time in closing sales leads, AI makes all this possible. But the sheer volume of data (and the fact it’s often scattered across different systems within an organization) can make this … [Read more...] about IT Leaders, Become a Customer Company With the Power of AI
Unlocking Success: Inspiring Salesforce Developers Share Their Stories of Giving Back
Every day, thousands of developers around the world work with Salesforce technologies to solve complex problems and build innovative solutions for our customers and partners. That is an impressive achievement in and of itself. However, many Salesforce Developers have chosen to extend their careers beyond coding to also become community leaders, international speakers and … [Read more...] about Unlocking Success: Inspiring Salesforce Developers Share Their Stories of Giving Back