Every quarter, my clients’ data footprint continues to expand. Whether it’s customer response rates, leads in pipe, or quota attainment, there is always another metric to track. The motivation for this? AI tools and capabilities are expanding at a rapid clip, but they only make sales more efficient if they’re powered by data. The problem is, many clients don’t know what data to … [Read more...] about What Is Sales Data? And How Does It Help You Sell Better?
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Sales Cloud Core with Ketan Karkhanis
Today on the Salesforce Admins Podcast, we talk to Ketan Karkhanis, EVP and GM of Sales Cloud at Salesforce. Join us as we chat about all of the new Sales Cloud features that have gone live recently and how you can use them to transform your organization. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ketan Karkhanis. New … [Read more...] about Sales Cloud Core with Ketan Karkhanis
IDC Study Shows Dramatic Productivity Boost With Salesforce-Skilled and Credentialed Employees
It’s no secret that companies all over the globe are racing to keep up with the rapidly changing technology landscape. Companies are also identifying a significant gap between their employees’ current digital skill sets and the skills needed to be successful. The more the world of work changes, the larger the digital skills gap becomes. That’s why Salesforce commissioned a … [Read more...] about IDC Study Shows Dramatic Productivity Boost With Salesforce-Skilled and Credentialed Employees
The 8 Metrics That Matter in Field Service – How You Can Improve Them
There are eight key field service metrics to measure success in field service management — from the tactical to customer satisfaction. If you’re looking for a way to become more efficient and increase your revenue, setting field service KPIs can help your business thrive. We’ve outlined simple fixes and capabilities that can help you achieve positive field service results and … [Read more...] about The 8 Metrics That Matter in Field Service – How You Can Improve Them
Need Help Picking Colors? Here’s How To Do It Right
Whether you’re building a customer-facing site, designing a marketing email, or developing a product, at some point, you’re going to talk about colors and branding. That may be daunting for some folks, especially non-designers. But it doesn’t have to be. Anyone can learn a few basics to make those conversations less overwhelming and to make the process more objective. In our … [Read more...] about Need Help Picking Colors? Here’s How To Do It Right