To Address the Homelessness Crisis, Experts Say Think Big, Collaborate, and Use an Equity Lens

Around the world, homeless service providers and governments are facing unprecedented challenges to support the safety of people experiencing homelessness and those serving them on the frontlines.

The questions and challenges are vast: How do you support vulnerable populations who are at higher risk of contracting COVID-19? How do you keep staff healthy while they provide critical care? How do you equitably allocate limited housing as demand surges? How do you shelter-in-place if you don’t have shelter?

In our first Salesforce.org Impact Lab, 19 Community Fellows who are subject matter experts in the field of affordable housing and homelessness in the San Francisco Bay Area are designing a technology solution to make it easier for people experiencing homelessness to access services and the support they need.

While we pivoted the first Impact Lab to a virtual experience, the Community Fellows were also tackling new challenges to support their communities during