Derek Featherstone co-authored this blog
Keyboard accessibility is essential to building products at scale. With Marketing Cloud, for example, thousands of customers create, send, publish, and automate marketing campaigns that reach and engage millions of people daily. But, about 16% of the world’s population has at least one disability. This means there are product functions, like drag-and-drop, that may not be accessible to some users. At Salesforce, we lead with our values to ensure equality. That means we design with every user in mind. When we prioritize keyboard accessibility, it enables more people to effectively use our products
So, what does keyboard accessibility mean? It means that all functionality that can be completed with a mouse can also be completed with a keyboard. It’s the foundation for how everyone will interact with the product. A person who’s blind may use a screen reader or voice commands. A person with
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