Construction projects are complex, demanding, and tightly calculated in terms of time. From a new road tunnel to a sports facility each project must be individually initiated and planned, controlled, executed, and monitored. That’s where NEVARIS Bausoftware GmbH comes into play. The company develops and sells integrated software for technical and commercial construction operations, supporting 5,500 customers across the complete construction process. With the help of Salesforce and AppExchange apps, NEVARIS improved its customer relationship management, process automation, and integration.
Seamless Data Flow for Efficient Customer Relationship Management
NEVARIS attaches great importance to close customer dialog with plans to further expand and intensify this importance in the future. Strong customer relationships require the systematic use of data, closely interlinked business applications, and data sources. Only with an agile, internal IT landscape and cloud-based processes can successful customer relationship management be established sustainably for NEVARIS. Business processes must be designed to be lean,
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