#AwesomeAdmins, if you know about Flow, you know the power of automation. In fact, ever since Salesforce launched in 1999, our focus has been on automation — beginning with transforming sales.
Over the years, we’ve built low-code tools to help you automate business processes and actions, such as Flow and Einstein Next Best Action. Now, we’re empowering admins to bring AI into their workflows with a new capability: Einstein Recommendation Builder.
Introducing Einstein Recommendation Builder
Einstein Recommendation Builder is the industry’s most easy-to-use recommendation engine. As Salesforce Admins, you can use Einstein Recommendation Builder to build personalized recommendations in context with clicks, not code.
What are recommendations?
Recommendations are fairly common in the consumer space. You may have seen these while shopping with your favorite online retailer or browsing for movies or music. For example, if you’re a Netflix customer, Netflix will share recommendations with you based off of factors
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