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Foundations of Design Thinking for Salesforce Admins

April 27, 2021 by khughes Leave a Comment

The truth is: You are already doing design tasks. Your process inherently uses design whether or not it’s on your resume. Choosing a layout? That’s user interface (UI) design. Timing newsletters? That’s user experience (UX) design. Aligning color palettes to branding? That’s graphic design. Weaving design considerations into admin decisions has likely become automatic in your workflow.

The opportunity for you to properly claim and integrate your design skills has never been more timely. 

The demand for design skills continues to grow. In 2019, this skill set was required in 15% of job descriptions for Salesforce Admins. Plus, the “digital designer” role is expected to grow “much faster than average” in the U.S. over the next 10 years. It’s a movement that Adam Doti, VP and Principal Design Architect, has been tracking closely. He encourages admins to prioritize design as an important element of their career journey. “When administrators embrace

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