The truth is: You are already doing design tasks. Your process inherently uses design whether or not it’s on your resume. Choosing a layout? That’s user interface (UI) design. Timing newsletters? That’s user experience (UX) design. Aligning color palettes to branding? That’s graphic design. Weaving design considerations into admin decisions has likely become automatic in your … [Read more...] about Foundations of Design Thinking for Salesforce Admins