Blogs

By: Dr. Matthew Hurwitz, Director of the River Hawk Scholars Academy at UMass Lowell This past fall, we launched a pilot mentoring initiative here at UMass Lowell to match 20 Salesforce employees working out of the Boston area with 20 students in our first-gen academic program, River Hawk Scholars Academy. Our objective was to create a space for first-gen students to receive … [Read more...] about Building a Mentoring Program for First-Generation College Students

Supporters are stepping up their involvement with their favourite causes. According to the Salesforce.org 2020 Nonprofit Trends Report, 74% of organisations report that supporters’ desire to participate has increased over the last five years. To take advantage of this growing commitment, organisations need to build connections that last with experiences that inspire. To … [Read more...] about 2020 Trends: Using a Design Thinking Approach to Create Meaningful Constituent Experiences

Identifying as a classic “accidental admin”, Salesforce MVP and Denver Community Group Leader Joanna Iturbe first touched Salesforce in 2006 during a small implementation at Baylor University. Fast forward almost 14 years, Joanna continues to combine Salesforce innovation with higher education, leading a team as the Director of CRM Strategic Initiatives at … [Read more...] about Our Favorite Trailblazers: Joanna Iturbe

New Trailhead Features Make Learning More Connected Than Ever BeforeTrailhead empowers anyone to skill up for the future of work. Now, we’re excited to announce new features to make learning more accessible for everyone.With the launch of Trailhead, we saw an opportunity to do something incredible for the world. From the beginning, this opportunity was rooted in the … [Read more...] about New Trailhead Features Make Learning More Connected than Ever Before

As a Salesforce Admin, one of your core responsibilities revolves around Adoption, ensuring end users are able to take advantage of Salesforce to increase their productivity. Adoption can also be one of the hardest things to drive, because it involves other people. Unlike developing an app or customizing a Lightning page, which are activities fully in your control as an … [Read more...] about Admin Best Practices, Tips, and Resources to Drive Salesforce Adoption