If you’re looking for free, helpful apps to extend Salesforce, look no further than the 15 new Salesforce Labs solutions that were released in 2020 (so far). These apps not only enable you to move faster and make processes easier, but they’re built by Salesforce employees, where they’ve experimented with innovation, bringing their greatest ideas to life on the … [Read more...] about 15 Free Solutions Built by Salesforce Employees in 2020
Blogs
Enable Case Merge to Support Cleaner Data in Your Org
Did you know with the Spring ’20 Release, Admins can now empower their end-users to merge cases? This will help your Customer Service agents consolidate duplicate cases. It will also support clean data and accurate case history about your clients. In this video you will learn: How to enable case merge in your org Merge cases Resources Review Help & Training for … [Read more...] about Enable Case Merge to Support Cleaner Data in Your Org
Find and Create Your Own AppExchange Jewel: Digging for Gold
The possibilities of the Salesforce platform are endless. Numerous business and product opportunities are still to be discovered. Some will be discovered by existing AppExchange partners; others by new, still unknown, partners. And the great news is that you can become one of them by adding value to companies using Salesforce — via the AppExchange … [Read more...] about Find and Create Your Own AppExchange Jewel: Digging for Gold
11 Inspiring Stories to Watch From the Trailblazer Talk Show
Trailhead LIVE comes alive every Tuesday with tales of career transformation and amazing adventures in the Salesforce ecosystem. Check out this regular dose of inspiration to do well and do good in your career, company, and community.Trailhead LIVE reinvents the classroom experience and provides learners with livestreamed and on-demand videos covering today’s most … [Read more...] about 11 Inspiring Stories to Watch From the Trailblazer Talk Show
How I Solved This: Using Quip and Salesforce Together to Manage Projects
Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you will be inspired to try their solution yourself! Let’s take a look at how Prag Ravichandran Kamalaveni uses Quip to track … [Read more...] about How I Solved This: Using Quip and Salesforce Together to Manage Projects