Photo Credit: Solar SisterAs a social enterprise serving more than 5,000 women entrepreneurs in Nigeria and Tanzania, Solar Sister knows what it’s like to manage an ever-changing, off-the-grid customer base. Since its founding in 2010, the Solar Sister team has been dedicated to customizing their Salesforce solution to meet these unique challenges.Prior to COVID-19, Solar … [Read more...] about How Solar Sister Is Using Salesforce and AppExchange to Bring Clean Energy to Millions of Africans
Blogs
Wayne Brady and Pitbull Headline Trailblazers Together on December 9
This year, our community has faced many challenges and new levels of uncertainty, but there is one thing we know for sure: When the community comes together, we thrive. While we can’t get together in-person this year, we’re excited to gather on December 9 at 8:30 a.m. (PST) at our virtual global community celebration, Trailblazers Together. This holistic community moment — … [Read more...] about Wayne Brady and Pitbull Headline Trailblazers Together on December 9
How I Solved This: Managing Queue Membership with a Custom Object
Key business problem: In Service Cloud, Omni-Channel, and list views, ownership of Cases, Leads, and other objects can be difficult in call centers or sales teams with high turnover. We don’t want to manually manage lots of queues and be a bottleneck for our business needs. Background: Working in a high-velocity business before High Velocity Sales was available, I was tasked … [Read more...] about How I Solved This: Managing Queue Membership with a Custom Object
Tips From a Trailblazer: From Startup to Scale Up
Hiroki Takeuchi knows a thing or two about the process of scaling up a business. When the CEO of GoCardless founded the company at age 23, he entered the fintech industry with little experience, relying on his fresh perspective and hunger to innovate to drive his ambitions forward. In the decade since, he has become an industry pioneer, scaling GoCardless internationally, which … [Read more...] about Tips From a Trailblazer: From Startup to Scale Up
From Start-Up to IPO: Keys to Entrepreneurial Success from nCino’s Trisha Price
The events of 2020 have left many companies reeling, but others are proving digital transformation and business acceleration is possible, even in crisis.For cloud banking leader nCino, this year not only marked a successful IPO, but also earned them an Aite Matrix award for Best-in-Class Retail Loan Origination System. nCino was also named an IDC Real Results Winner in the … [Read more...] about From Start-Up to IPO: Keys to Entrepreneurial Success from nCino’s Trisha Price