Blogs

The global pandemic has introduced new challenges for recruitment and admissions leaders in higher education. Institutions that have relied on international students to bolster enrolment are faced with closed borders and travel bans. On some occasions, it’s still unclear which of the technologies adopted over the last year will withstand the test of time. Shifting to digital … [Read more...] about 5 Trends in Higher Education Recruitment & Admissions in 2021

As a Salesforce Admin, giving actionable analytics to your users, stakeholders, and executives is a key part of your responsibilities. In fact, in our Essential Habits for Salesforce Admins series, we walk you through how you can make reporting out to your stakeholders and end users an actionable habit. That is to say, reporting is a fundamental part of what you do for your … [Read more...] about 5 Advanced Reporting Tips for Admins

By: Laura Goff, Associate Dean, School of Undergraduate Studies, Excelsior College Part of providing the ultimate student experience also involves providing the best faculty and staff experience. Now more than ever, institutions are taking swift measures to ensure that faculty and staff feel safe, supported, and have the best employee experience possible — regardless of whether … [Read more...] about 4 Steps to Creating a Faculty Management Solution at Excelsior College

VIZIO’s technologically innovative TVs and sound systems have become cornerstone products for major electronics retailers throughout the United States, Canada, and Mexico. But with 30 million customers comes a high-priority demand for quality customer service.To help customers solve problems quickly and efficiently, VIZIO integrated Coveo, a solution available on the … [Read more...] about VIZIO Enables Self-Service for 30 Million Customers with AppExchange

Trailhead Academy Instructor Tips to Make Salesforce Concepts StickTrailhead Academy experts share the songs, mnemonic devices, and analogies that will help you earn Trailhead badges and become a Salesforce pro in this new, all-virtual world.Let’s be real — learning today looks a LOT different than it did just a year ago. Instead of going into a classroom and sitting with … [Read more...] about Make Salesforce Concepts Stick with these Tips from Trailhead Academy Instructors