Blogs

6 SMS Apps that Take Text Messaging to the Next LevelPhoto from UnsplashOver recent years, there’s been a shift in how customers prefer to communicate, with more people relying on mobile devices than ever before. From submitting help desk questions and speaking to a rep, to completing surveys, customers are finding more ways to utilize mobile devices with businesses. This means … [Read more...] about 6 SMS Apps that take Text Messaging to the Next Level

As we celebrate National Community College Month, we wanted to share highlights from a conversation with Ivy Tech Community College, Indiana’s statewide system, and Dallas College.  Like many community and technical colleges, they are using technology to create a connected learner experience across individual campuses and system-wide. Here are three takeaways from our … [Read more...] about 3 Ways Community Colleges Are Using Technology for Student Success

At some point in your admin journey, you will be involved in or lead a project. These two skill sets are in high demand, and the combination of the two creates a powerful and productive duo! But you don’t need to wait for that big project to focus on project management. Every admin can begin to practice project management skills today, much like you practice and grow your … [Read more...] about Project Management 101 for Salesforce Administrators

When I talk with nonprofit leaders about digital transformation, I get responses that range from excitement and optimism to skepticism and overwhelm. Even the leaders who are eager to reimagine the way their organizations work aren’t sure how to determine how far they’ve progressed on their path to transformation — and how much more lies ahead. It can sound big and murky, but … [Read more...] about 3 Essential Questions to Assess Your Digital Transformation

Community and technical colleges play a vital role in providing equitable access to education, and we at Salesforce.org are committed to supporting these institutions through technology, workforce development, and lifelong learning initiatives. With Community College Month in full swing, we’re proud to announce the launch of the 2021 Salesforce.org Community and Technical … [Read more...] about Announcing the 2021 Community & Technical College Advisory Council