When I talk with nonprofit leaders about digital transformation, I get responses that range from excitement and optimism to skepticism and overwhelm. Even the leaders who are eager to reimagine the way their organizations work aren’t sure how to determine how far they’ve progressed on their path to transformation — and how much more lies ahead.
It can sound big and murky, but digital transformation simply means integrating technology into your organization in a way that enhances your ability to deliver on your mission.
Research shows that nonprofits that have worked through a digital transformation process are fast, agile, and resilient. They can work quickly to collect and learn from data. Their systems and processes help them pivot when an unexpected turn of events (a global pandemic or a tidal wave of social activism, for example) turns their operations upside-down. They’re flexible enough to pursue multiple paths to impact, which
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