Great customer experiences are built on many things, but arguably one of the largest is convenience. From express lane checkouts to self-service customer support to two-day shipping, there’s hardly anyone that doesn’t value making things a little easier on themselves.Now, it’s even easier for you to get the answers you need to find proven apps and experts to help solve business … [Read more...] about You’ve Got Questions. We’ve Got AppExchange Chat (and Answers).
Blogs
5 (More) Steps to Setting Up Your Salesforce Org
Back in 2016, Gillian went to you, the community, and gathered your best tips for setting up a New Salesforce Org in 5 Steps. After 5 years and 15 (!!!) releases, it seemed about time for us to return to the community and see if you had any new insight. Before we dive into our most recent tips for admins, I think it’s worth revisiting this advice from Gillian’s original … [Read more...] about 5 (More) Steps to Setting Up Your Salesforce Org
New Features Help Nonprofits Better Engage with Supporters & Operate More Efficiently
As the world begins to reopen, organizations must take advantage of technology to engage digitally with supporters and program participants. Nonprofits challenged to shape constituent engagement must personalize the journeys prospects, donors, and supporters navigate to land their messages. Today, we’re thrilled to announce the new innovations in our Summer ‘21 release to help … [Read more...] about New Features Help Nonprofits Better Engage with Supporters & Operate More Efficiently
CX Confidential: The Capabilities and Convenience B2B Buyers Expect from ecommerce
Photo by Bench Accounting on UnsplashThe days of customer experience (CX) serving as a strictly B2C phenomenon are long gone. B2B buyers expect the same seamless digital experiences they’ve grown accustomed to enjoying in their personal lives. B2B companies need to satisfy — or surpass — their customers’ soaring expectations.Doing so can be difficult. Luckily, apps available on … [Read more...] about CX Confidential: The Capabilities and Convenience B2B Buyers Expect from ecommerce
3 Tips to Drive Salesforce Adoption from an Enablement Architect
Looking to empower and enable your teams on Salesforce? Drive Salesforce adoption and enable your teams with new Learning Advisory Services.2020 accelerated everything. As your business moves fast to keep up with the speed of innovation, your teams need support as they adopt new technology.Empower your teams with Salesforce Enablement ServicesWith Salesforce Enablement … [Read more...] about 3 Tips to Drive Salesforce Adoption from an Enablement Architect