Blogs

I’m not a ‘techie.’ My degree is in early childhood education. Sharing my passion for learning, seeing students master new skills, solving problems, and being part of a team that makes a difference were some of the amazing parts of being an early childhood educator. Despite all this, a few years ago, I knew I had to change careers. What could I do that would not only include … [Read more...] about Awesome Admin Success: How I Transitioned from Teaching to Working in Technology

We’re very excited to announce that we’re enhancing the natural language features as part of Einstein Search. As of Summer 2021, Einstein Search, which includes personalization, actionable results, and natural language capabilities, has been the default search experience for customers within the Lightning Experience. More specifically, Natural Language Search allows … [Read more...] about How to Get Better Natural Language Search Results

There is a certain reverie that comes from starting to blaze your own trails. What’s even better is looking behind and seeing you’ve left a path to help others, or coming to the aid of someone who needs help on their personal journey up ahead. The goals of the DEI Open Source Commons team center around leveling the playing field for everyone in tech by increasing … [Read more...] about 5 Ways To Be A Better Ally

Clean data is vital to all industries, but nonprofits specifically have much to gain from utilizing it. As nonprofits start to branch out into more complex data collection techniques, there is more data than ever coming in. Yet, according to the Nonprofit Trends Report by Salesforce, 74% of nonprofits say that measuring and reporting on data is a challenge. Data is only useful … [Read more...] about Why Clean Data is Vital for Nonprofits Using Salesforce

As a nonprofit industry advisor for Salesforce, everyday I speak with customers whose organizations are facing unprecedented challenges. When the pandemic hit in March 2020, everything changed for them in terms of how they connect with donors, supporters, and beneficiaries. And things are still changing, day by day and moment by moment. I watched it happen and I wondered: How … [Read more...] about Creating a Space for Nonprofits to Connect & Share Insights