Blogs

During and post-pandemic, the options for lifelong learning courses, programs, and certificates have skyrocketed. There is no shortage of options for learners looking to upskill and reskill. Here are three tips to have your lifelong learning program stand out among the competition. 1. Differentiated Experience Simply put, the best online experience a customer has … [Read more...] about 3 Tips to Ensure Your Lifelong Learning Program Hits the Mark

“The only constant in life is change.” No doubt you’ve heard this quote by the Greek philosopher Heraclitus at some point in your life. It also rings true in the world of business and your role as a Salesforce Admin. Let’s discuss the importance of managing changes to business process, technology, and people within Salesforce. I began my Salesforce journey supporting a large, … [Read more...] about 3 Tips for Improving Your Change Management Skills as a Salesforce Admin

Naturally, salespeople are obsessed with sales, for closing deals is ultimately how they’re measured and rewarded. However, close behind in the attention of revenue team professionals, particularly managers and leaders, is the sales pipeline, a forward-looking instrument for the closing of future sales.What is a Sales Pipeline?Your sales pipeline represents where your leads … [Read more...] about 5 Metrics to Manage Your Sales Pipeline

Nonprofits have radically needed to change their business models in light of the pandemic. In the early days, some nonprofits found themselves scrambling and struggling to adapt. Two years later, as we compare the situation today against the backdrop of the challenges brought by the pandemic, we’ve been talking to nonprofit leaders in North America, Europe, and Australia. While … [Read more...] about 3 Unexpected Lessons Nonprofits Learned from the Pandemic

As Salesforce Admins we’ve always been about action, being proactive in our organizations to drive positive change to help achieve the overall mission and vision. To do that we’ve utilized countless low-code tools like App Builder to create dynamic user experiences, Flow to automate processes, and MuleSoft to integrate data—and now, it’s time to turn our rich customer data into … [Read more...] about Introduction to Salesforce CDP for Admins