“The only constant in life is change.” No doubt you’ve heard this quote by the Greek philosopher Heraclitus at some point in your life. It also rings true in the world of business and your role as a Salesforce Admin. Let’s discuss the importance of managing changes to business process, technology, and people within Salesforce.
I began my Salesforce journey supporting a large, complex org as a solo admin at a small startup. As I progressed my career in the Salesforce ecosystem, I moved into a Salesforce Consultant role and supported large enterprise customers for many years with a focus on business analysis. My role constantly shifted depending on the client needs and project, meaning I had to be flexible and adaptable in the face of constant change.
My first few projects involved working alongside a developer to make configuration changes in a sandbox and push those changes to the
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