Blogs

Today on the Salesforce Admins Podcast, we talk to Belinda Wong, VP, Product Platform Management at Salesforce. Join us as we chat about why sometimes admins who are doing the best job go unnoticed and everything Login Access Policy. You should subscribe for the full episode, but here are a few takeaways from our conversation with Belinda Wong. Thank you, admins Belinda is a … [Read more...] about Celebrating Admins with Belinda Wong

We’re back with more early findings from what will be our third edition of the Connected Student Report, which will be coming later this year. We interviewed cross-functional higher education leaders across the globe to understand how they’re approaching the future. They shared their new ways of working during the pandemic and how they’re now capitalizing on this experience to … [Read more...] about These Are The 3 Values at the Heart of Institutional Transformation

Thank you so much for reading the 14-part blog series, Skills for Success. Over the past 12 weeks, we’ve shared some amazing content to help Salesforce Admins better understand and develop the skills needed to be successful. Written by admins, for admins, the series featured a great lineup of #AwesomeAdmins who have real-world experience and knowledge of how to apply each skill … [Read more...] about Skills for Success Blog Series Wrap-Up

Is call center software better than a PBX solution? This is the question many businesses ask when setting up a contact center due to the perceived similarities between the two solutions. But they’re actually quite different. In this blog, we provide a brief overview of each — and three reasons why call center software is undeniably better (even for small businesses).With so … [Read more...] about 3 Reasons Why Call Center Software Is Better Than a PBX Solution

Before the global pandemic, intergenerational poverty and entrenched patterns of inequality dampened the future livelihoods of millions of children and their families across the globe. The COVID-19 health emergency and the ensuing global crises only continue to exacerbate these inequities and drive colossal disruptions in the provision of education across the world — … [Read more...] about Four Ways to Transform Organizational Culture to Advance Access, Equity, and Justice