Blogs

These days, the vast majority of consumers consult reviews when navigating the purchase journey regardless of what they’re shopping for. In fact, nearly three-quarters of consumers consider reviews to be at least somewhat important when making a purchase decision. What’s more, reviews are one of the top three factors impacting purchase decisions.Source: 1440 The Growing Role of … [Read more...] about Why You Should Be Managing Trustpilot Reviews in Salesforce (and How to Get Started)

Today’s Salesforce Admins Podcast we’re replaying our episode with Lissa Smith, Senior Manager of Business Architecture at Salesforce. In the context of the launch of the Salesforce Admin Skills Kit, we wanted to revisit our conversation about how she hired a team of Salesforce Admins, what she looks for in the interview, and important advice for anyone hiring a Salesforce … [Read more...] about Replay: Hiring an Admin with Lissa Smith

If you’ve been in the #AwesomeAdmin community for a while, you’re probably familiar with our popular series, “How I Solved It,” where we deep dive into a specific business problem and show how one #AwesomeAdmin chose to solve it. After some feedback, the series, which debuted as a blog series in February 2020, evolved into a YouTube series in March 2021 so you could … [Read more...] about How I Solved It Is Coming to Salesforce+!

“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins. Join us for a chat with Director of Product Management, Karen Fidelak. We’ll dive into how you can get hands on with the DevOps Center to manage changes and deployment. … [Read more...] about Expert Corner: Manage Changes and Deployment with DevOps Center

Summertime means it’s time for beach trips, ice cream, and Salesforce Labs Day! Salesforce Labs are free, employee-built solutions to AppExchange, and every year we celebrate them with a free, virtual event. This year’s theme is all about flow. We’ll feature several sessions led by flow experts, customers, and Labs builders to help you get started on your automation adventure … [Read more...] about Get Started Fast with Flow: Your Guide to Salesforce Labs Day 2022