Blog

If you’re working on social good, you know that community matters. The CRM you choose to further the mission of your organization should have people behind it with the same mindset as you — purpose-driven, socially conscious, and wanting to tell a story. This will help you succeed, since the community who builds your CRM is also the one you’ll be connecting … [Read more...] about Why an Active Community is Necessary for Success with CRM

As higher education institutions today reimagine their approach to alumni relations, fundraising and development, there are some key emerging themes that we’ve highlighted that will support relationship building and engagement among key constituents within the higher education sector. First, in order to drive institutional success and remain globally competitive, … [Read more...] about Emerging Themes within Alumni and Donor Relations

Today on the Salesforce Admins Podcast, we’ve got another Lightning Champion, Zoe Lai, a Salesforce Consultant at SalesFix. This episode is part three of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out about their career journey, how it lead them … [Read more...] about Lightning Champions Spotlight: Zoe Lai

At Salesforce, our focus is on bringing companies and customers together. With our partners, we use our Customer Success Platform to drive digital transformation to make that connection happen.But as new technologies emerge and customer expectations continue to rise, digital transformation is becoming more complex. The companies we work with recognize that this transformation … [Read more...] about Driving Customer Success Through Managed Service

In The Edge: Innovation & Intelligence Podcast #2, Sophie Bailey investigates how to move the dial on diversity in Higher Education Leadership with three higher ed leaders. One of them is Charles Prince, Director of the Center for Student Success at the University of East London. Earlier this year, as part of our student success survey conducted in partnership with Times … [Read more...] about Utilising Data Analytics to Improve Support for Students From a Wide Range of Backgrounds