In The Edge: Innovation & Intelligence Podcast #2, Sophie Bailey investigates how to move the dial on diversity in Higher Education Leadership with three higher ed leaders. One of them is Charles Prince, Director of the Center for Student Success at the University of East London. Earlier this year, as part of our student success survey conducted in partnership with Times Higher Education, we met Charles who told us how universities can utilise data analytics to improve support for students. Here is a summary of what he shared with us.
Today, education leaders are aware that in order to drive institutional and student success, they need to provide students with a broad range of support mechanisms.
In the UK, feedback from the National Student Survey provides a helpful annual picture of student satisfaction levels, but the data is limited: participation levels have been known to fluctuate, varying widely between
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