Every line of business is competitive, but in sports the line of business literally is competition. However, winning isn’t only about putting great players on the field. It’s also about building passion for the team and sport. This is why great sports marketing is crucial for connecting with new fans, understanding what existing fans want, delivering the content they need when … [Read more...] about 3 Things All Marketers Can Learn From Sports Marketing
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What Is a Customer Satisfaction Survey? Importance, Types, and Tips
How can you find out if your customers are happy (or not) with your business? Ask them in a customer satisfaction survey. After all, insight about the customer experience is critical. You can’t measure customer satisfaction without it. Our research finds that 80% of customers say the experience a company provides is as important as its products and services A customer … [Read more...] about What Is a Customer Satisfaction Survey? Importance, Types, and Tips
Can AI Enhance Salesforce Architecture and Decision Making?
Today on the Salesforce Admins Podcast, we talk to Tom Leddy, the Product Director of Well-Architected and Decision Guides at Salesforce. Join us as we chat about decision making in the age of AI and why cleaning up your data is more important than ever. You should subscribe for the full episode, but here are a few takeaways from our conversation with Tom Leddy. Decision Guides … [Read more...] about Can AI Enhance Salesforce Architecture and Decision Making?
What is Trailblazer Bootcamp?
When and where is the next Trailblazer Bootcamp being held?Why should I invest in skilling up and certifying my teams?Ready to get your team skilled up? Trailblazer Bootcamp is an immersive, in-person learning event, brought to you by Trailhead Academy. With multiple days of role-based, expert-led learning, the opportunity to earn a certification (onsite or post-event with a … [Read more...] about What is Trailblazer Bootcamp?
Want More App Engagement? Try Human-Centered Design
When Fordham University relaunched its student advising app in 2022, appointment bookings doubled. The IT team credits this increase to human-centered design. “We brought users into the conversation instead of having the IT team dictate the requirements,” said Fordham University VP and CIO Anand Padmanabhan. “It was a true partnership that created shared trust and helped … [Read more...] about Want More App Engagement? Try Human-Centered Design