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Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). Admin Episode: Champion Productivity with Service Cloud! The Admin Channel at #TDX20 features an awesome … [Read more...] about TDX Tuesday: Champion Productivity with Service Cloud

As organizations worldwide continue to prioritize their employees’ safety while pivoting business processes to address this new economy, revenue pressures keep building. Sales and services teams are front and center in guiding this transition, turning the new normal into the new successful.Clever innovation, while necessary, may not be enough. Businesses may need to learn … [Read more...] about 5 Ways Service and Sales Management Can Shift the New Normal to the New Successful

Stewart Anderson’s dog Elsa, the inspiration behind the Animal Shelter Starter appStewart Anderson and Chris Rolfe are old friends. Working at Salesforce.org together — Stewart a Senior Solution Developer and Chris a Customer Success Architect — the two bond over their work in the higher education space, but even more over their … [Read more...] about Pawsitive News: Two Friends Built an AppExchange App to Help Animal Shelters

Whether things right now are slower than usual or busier than ever before, being able to provide quick wins and improvements for your Salesforce users can be huge morale and productivity boosters for your organization. This post will offer three ways to clean up your Salesforce instance and manage your data more efficiently. The idea for this initiative began on a team call … [Read more...] about Admins: Here are 3 Ways to Maximize Your Time

Whether things right now are slower than usual or busier than ever before, being able to provide quick wins and improvements for your Salesforce users can be huge morale and productivity boosters for your organization. This post will offer three ways to clean up your Salesforce instance and manage your data more efficiently. The idea for this initiative began on a team call … [Read more...] about Admins: Here are 3 Ways to Maximize Your Time