• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • Blog
  • Contact

Salesforce Insider

Salesforce News, Reviews, and Analysis

Blog

The Holidays Will Be Different This Year — Here’s How To Measure Your Ecommerce Success

June 28, 2024 by Lauren Wallace Leave a Comment

Global order volumes are on the decline. Shipping timelines and costs are still uncertain. And shoppers are searching for savings.  What does all of this mean for your business — especially as you kick your holiday planning into high gear?   Retailers can still come out on top this holiday season if they prepare with the right ecommerce strategies. Brands that thrive will be … [Read more...] about The Holidays Will Be Different This Year — Here’s How To Measure Your Ecommerce Success

First-Of-Its-Kind LLM Benchmark Ranks Generative AI Against Real-World Business Tasks

June 28, 2024 by Silvio Savarese Leave a Comment

From MMLU to GLUE, the AI world suffers no dearth of LLM benchmarks. These important tools are designed to rigorously evaluate AI models like GPT-4 and Claude to determine which one generates more accurate outputs for a given task. Typically, that task revolves around something rather specific, like solving grade-school math problems, or coding in Python. While these kinds of … [Read more...] about First-Of-Its-Kind LLM Benchmark Ranks Generative AI Against Real-World Business Tasks

The Cost of Not Using AI to Improve Government Services

June 28, 2024 by Jon Moore Leave a Comment

As consumers, we’ve become accustomed to a certain level of access and services. Digital tools are making everything easier, from shopping, to paying bills, to filling out medical paperwork. But as constituents, government agencies aren’t keeping up with those expectations. In fact, our Connected Government report found that only 18 percent of respondents believe the customer … [Read more...] about The Cost of Not Using AI to Improve Government Services

Helping Closers Close More — The Important Role of Sales Development Representatives (SDRs)

June 28, 2024 by Sydney Stento Leave a Comment

There’s a lot that goes on behind the scenes for sales teams before a deal is ever closed — and a sales development representative (SDR) is key to the process. You can think of SDRs as your company’s supporting players. While they may not be your star closers, they complete the vital presales tasks that set your entire team up for success. Without them, the show — or sale — … [Read more...] about Helping Closers Close More — The Important Role of Sales Development Representatives (SDRs)

Consumer Behavior: How to Spot Trends and Make Decisions

June 28, 2024 by Salesforce Staff Leave a Comment

Ever since a CD copy of Sting’s “10 Summoner’s Tales” became the first item sold on the internet in 1994, customers have left behind a trail of digital breadcrumbs that can tell you a lot about their likes and dislikes. For today’s businesses, data is a crucial component of success. And when it comes to analyzing consumer behavior, having the right data is key. Let’s look at … [Read more...] about Consumer Behavior: How to Spot Trends and Make Decisions

« Previous Page
Next Page »

Primary Sidebar

More to See

Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It

August 5, 2025 By Kate Lessard

Admin Release Countdown: Get Ready for Winter ’26

August 4, 2025 By Zoe Vasquez

Breaking Into Tech With a Nontraditional Background

July 31, 2025 By Joshua Birk

Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs

July 29, 2025 By LeeAnne Rimel

Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

July 28, 2025 By Anna Bromley

Footer

About Salesforce Insider

Salesforce Insider is your one-stop shop for Salesforce news, reviews, and analysis.

Do you have something to share? Contact us and let us know!

Recent

  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter ’26
  • Breaking Into Tech With a Nontraditional Background
  • Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

Search

Copyright © 2026 · Salesforce Insider