#AwesomeAdmins, in case you haven’t heard, we’ve taken our existing How I Solved It series from YouTube, sprinkled some extra magic onto it, and are bringing a five-episode version of it to Salesforce+, our free streaming service. In the second episode (available now on Salesforce+), we see how Madeleine Coutanceau built a solution to manage the complex software licensing and … [Read more...] about How I Solved It: Automating Processes with Madeleine Coutanceau
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How Partners Can Get Access to Salesforce Financial Services Cloud Orgs
How Salesforce Partners Can Get Access to Salesforce Financial Services Cloud OrgsAs a Salesforce partner, there are various kinds of Salesforce org environments you typically need to serve a specific purpose during your application lifecycle. This article lists the different kinds of Salesforce org environments that are Financial Services Cloud (FSC) enabled and that partners … [Read more...] about How Partners Can Get Access to Salesforce Financial Services Cloud Orgs
Admin Release Countdown: Get Ready for Winter ’23
Are you ready, #AwesomeAdmins? It’s almost time for the Winter ’23 Salesforce Release! Below are the most important dates you’ll want to mark in your calendar. You can also review release dates and sandbox preview information on the corporate blog. August 11: Get early access by signing up for a pre-release org Admins can sign up for a pre-release Developer … [Read more...] about Admin Release Countdown: Get Ready for Winter ’23
Connect External Channels with Einstein Bots Using the Channel Connector Framework
The Einstein Bots Platform API allows you to add Einstein Bots into any conversation channel. We’ve created an open-source Java SDK and Channel Connector to give you the tools you need to easily integrate Einstein Bots into your conversational channels on top of the existing digital engagement channels supported by Service Cloud. In our previous post, we showed how to use the … [Read more...] about Connect External Channels with Einstein Bots Using the Channel Connector Framework
How Nelson Mandela’s Legacy to Advance Access to Education Lives On
As we look at the challenges that we are facing in the world today, I firmly believe that education is the key to us coming together to solve them. After all, as Nelson Mandela said, education is the greatest weapon that we have to improve the state of the world. In 1990, four months after being released from prison, Mandela visited Madison Park High School in Boston to … [Read more...] about How Nelson Mandela’s Legacy to Advance Access to Education Lives On