There is arguably nothing more valuable to your company, and central to its success, than data. According to a 2023 survey, 88% of business leaders are increasing investments in data and artificial intelligence (AI). But only 39% of companies make data training available to all employees. We can help you change that. Learning about data isn’t as hard as you might think. Here, … [Read more...] about Learning About Data Is Easier Than You Think
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Automation Could Buy You a 23-Day Vacation
A new study predicts generative artificial intelligence (AI) and automation will help organizations drive $1 trillion in productivity gains worldwide by 2026. Right now, though, the new way of working looks a lot like the old way. Research on how employees work today shows most are still wasting time doing things that don’t add value to the company or one’s career. And most … [Read more...] about Automation Could Buy You a 23-Day Vacation
Customer Relationships Are Frayed — Can Generative AI Mend Them?
An astounding $51 billion of global online sales were influenced by artificial intelligence (AI) during Cyber Week 2023, for targeted offers, product recommendations, and generative AI-powered chat services. It remains to be seen whether generative AI has yet had an impact on the overall customer experience. For all the talk over many years about the importance of customer … [Read more...] about Customer Relationships Are Frayed — Can Generative AI Mend Them?
7 Easy Ways You Can Skill Up for AI in 2024
The rise of generative artificial intelligence (AI) has captured minds and imaginations at an astonishingly fast pace. But the skills that businesses will need to put this technology to work in 2024 are sorely lagging. Spending on AI technologies will top $550 billion in 2024, with a hiring gap estimated to approach 50% of all AI positions needed. At the same time, a LinkedIn … [Read more...] about 7 Easy Ways You Can Skill Up for AI in 2024
10 Important Takeaways for Salesforce Admins from 2023
As we approach the end of 2023, it’s the perfect time to reflect on what we’ve learned as a Salesforce Admin community and to prepare for the exciting year ahead. In this blog post, we’ll recap essential insights that will help you walk away from this year ready to tackle 2024. Let’s dive into our 10 biggest takeaways for Awesome Admins in 2023. 10. Share your insights and … [Read more...] about 10 Important Takeaways for Salesforce Admins from 2023