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Salesforce News, Reviews, and Analysis

Lisa Lee

How AI Extends the Shelf Life of Your Business Apps

June 27, 2024 by Lisa Lee Leave a Comment

Remember Lotus 1-2-3? WordPerfect? These once popular apps are classic examples of business software considered indispensable but that’s since gone the way of the dinosaurs. It’s a perennial challenge with no easy solution. As any IT professional can attest to, maintaining an enterprise tech stack can often feel like a game of Whac-A-Mole. You deploy software to solve a … [Read more...] about How AI Extends the Shelf Life of Your Business Apps

Tiny Titans: How Small Language Models Outperform LLMs for Less

June 3, 2024 by Lisa Lee Leave a Comment

When it comes to generative AI and the models that drive them, sometimes less is more. Many businesses find that small language models tailored for very specific tasks can be more effective and efficient than large language models (LLMs). Small models are less expensive to train and maintain, and often outperform the kitchen-sink approach of their gigantic multipurpose … [Read more...] about Tiny Titans: How Small Language Models Outperform LLMs for Less

Raise Your AI’s IQ With Metadata

May 17, 2024 by Lisa Lee Leave a Comment

Generative AI relevance, or the degree to which AI outputs are useful, relevant, and aligned to business needs, is such a vexing business challenge it’s been described as one side of the AI Bermuda Triangle.  That’s because data, on its own, provides little context about meaning, origin, or anything else. Simply put, better data gives you better answers from AI. For example, if … [Read more...] about Raise Your AI’s IQ With Metadata

Are You Ready For An AI Audit?

May 6, 2024 by Lisa Lee Leave a Comment

Is your business ready for an audit? No, not the kind involving accountants and IRS agents. We’re talking about an AI audit, a kind of check-up on your AI systems to ensure they’re operating ethically, transparently, and within regulatory guidelines, with an eye toward understanding how they make decisions.  As generative artificial intelligence (AI) has proliferated, ethics … [Read more...] about Are You Ready For An AI Audit?

Can AI Put an End to Big Data’s Boulevard of Broken Dreams?

April 9, 2024 by Lisa Lee Leave a Comment

Way back in 1914, engineer and data visualization pioneer Willard Brinton observed that while companies went to considerable effort to analyze and catalog their information, most failed to draw useful conclusions from it. “Known facts cannot be marshaled and presented in such [a] manner as to be effective,” he wrote more than 100 years ago. Yes, that’s how long companies have … [Read more...] about Can AI Put an End to Big Data’s Boulevard of Broken Dreams?

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  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter ’26
  • Breaking Into Tech With a Nontraditional Background
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  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

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