SourceCary, North Carolina, like so many municipalities throughout the U.S., is currently under a stay-at-home order. A thriving tech-centric community of over 170,000 residents, Cary sits in the heart of the Research Triangle area of North Carolina. Upon the rise of COVID-19, Cary didn’t miss a beat. Having already standardized project management activities on … [Read more...] about North Carolina Town Pilots Virtual Fire Inspection During COVID-19 with Box
How to Pivot Your Business with Advice From Four Successful Entrepreneurs
How do you pivot your business during this period of transformation? If there is one thing we’ve learned from going 100% virtual, it’s that what worked yesterday may not be as effective today. Although this pandemic is an unprecedented event challenging every business today, we’ve seen that resiliency and determination can push us forward in the face of … [Read more...] about How to Pivot Your Business with Advice From Four Successful Entrepreneurs
MIMIT Health Saves Valuable Time During COVID-19 with Bridge Connector
With the influx of patients, yet the number of physicians remaining constant, it’s been tough to maintain a standard level of care. Add the manual process of managing patient data on top of that and the insurmountable burden on physicians is two-fold. Bridge Connector, an AppExchange partner built on the Salesforce Platform, is helping automate patient data entry, … [Read more...] about MIMIT Health Saves Valuable Time During COVID-19 with Bridge Connector
How a COVID-19 Hotline Managed a Massive Increase in Call Volume with Five9
When your call center becomes the first touchpoint to impacting a life, how do you ensure that your agents can still receive important calls remotely? As we all shift to a more virtual environment during this time of COVID-19, many companies have had to pivot when it comes to customer service. Five9 is a cloud contact center solution provider that is helping companies pivot … [Read more...] about How a COVID-19 Hotline Managed a Massive Increase in Call Volume with Five9
Relive the Excitement of Dreamforce ’19 With The Ultimate Recap
2019 ended with a whirlwind of excitement. From Dreamforce to the holidays, we closed the books on a decade to remember. As we all get back to our routines and plan for the new year, it’s important to take the time to reflect on the learnings we will bring with us into 2020.Looking back at Dreamforce ’19, there was a multitude of trailblazing moments that will … [Read more...] about Relive the Excitement of Dreamforce ’19 With The Ultimate Recap