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Salesforce News, Reviews, and Analysis

Kim Cotzias

Why Service and Support Should Be the Deciding Factor

May 26, 2022 by Kim Cotzias Leave a Comment

Imagine this scenario: your company is looking for ways to boost revenue, engage employees, or solve any number of pain points. Naturally, it’s time to add a performance management solution into your tech stack on AppExchange, but how do you know you’re choosing the right one?The answer is simple: you select the solution that comes with the highest level of customer service and … [Read more...] about Why Service and Support Should Be the Deciding Factor

How to Successfully Manage Your Field-Based Team

April 26, 2022 by Kim Cotzias Leave a Comment

Field sales and service is a unique type of business focused on meeting the needs of customers that would be impossible to achieve in a traditional office setting. Because of this, managing field-based teams and remote teams comes with a set of challenges that require innovative solutions and a specific approach to management.To help, we’ve gathered expert strategies that will … [Read more...] about How to Successfully Manage Your Field-Based Team

4 Benefits of Sales Gamification

December 13, 2021 by Kim Cotzias Leave a Comment

Recently the U.S Department of Labor found 11.5 million workers quit their jobs during the months of April, May, and June of this year, and in the midst of what many have dubbed the “Great Resignation,” employee satisfaction is now a top priority.The answer behind this mass exodus isn’t a simple one. From general burnout to pandemic-related issues, employees have different … [Read more...] about 4 Benefits of Sales Gamification

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  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter ’26
  • Breaking Into Tech With a Nontraditional Background
  • Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

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