It’s the time of year when we reflect on the past year and look ahead. There are signals showing us what design trends are coming – from the most attended Dreamforce sessions to the design discussions on LinkedIn and Trailhead design groups. What we’re noticing is that whether you’re a developer, admin, architect, or business leader, design will matter more than ever. This art … [Read more...] about Emerging Design Trends for 2024
Long, Scrolling Page Layouts? Here Are Ways to Declutter
The right information isn’t useful if you can’t find it. The donor relations team at a girls’ education nonprofit recognized that key donor information was buried amid cluttered Salesforce page layouts. There were too many fields – many redundant or irrelevant to common record types. Coordinators couldn’t reply to donor questions promptly. As a nonprofit that relies on generous … [Read more...] about Long, Scrolling Page Layouts? Here Are Ways to Declutter
How Usability Testing Led to 5 Instant UX Fixes
A website can pass or fail usability testing – though it’s usually somewhere in the middle. There’s a difference between: Can they use it? vs. Can they use it, easily? Sometimes research-driven optimizations require a lot of effort. Other times, it’s just adding text in the right place on the page. Coming out of usability testing on a nonprofit’s Experience Cloud site, … [Read more...] about How Usability Testing Led to 5 Instant UX Fixes