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Salesforce News, Reviews, and Analysis

Brandon Metcalf

How to Navigate the Alphabet Soup of SaaS Metrics

March 31, 2022 by Brandon Metcalf Leave a Comment

Not all SaaS metrics are the same, even the ones that are sometimes called the same thing.Continue reading on AppExchange and the Salesforce Ecosystem » … [Read more...] about How to Navigate the Alphabet Soup of SaaS Metrics

Thought Leadership Isn’t an Ego Trip

December 29, 2021 by Brandon Metcalf Leave a Comment

Once upon a time, marketing was all about storytelling. That’s still important — but any good story needs strong characters who have interesting things to say, and that is the role of thought leadership.Before we had direct channels like the AppExchange blog, social media, LinkedIn, and so on, executives were remote figures. You couldn’t reach out to them — you didn’t expect to … [Read more...] about Thought Leadership Isn’t an Ego Trip

No crystal ball? No problem — three steps to plan for 2022

November 29, 2021 by Brandon Metcalf Leave a Comment

Most business leaders facing the annual planning cycle would love to get their hands on a crystal ball. As we move forward into 2022, we…Continue reading on AppExchange and the Salesforce Ecosystem » … [Read more...] about No crystal ball? No problem — three steps to plan for 2022

Think Bigger, Building Bigger

September 2, 2021 by Brandon Metcalf Leave a Comment

Throughout history, human beings have dreamed up new ways of doing things. Salesforce and AppExchange are continuing that dream.Continue reading on AppExchange and the Salesforce Ecosystem » … [Read more...] about Think Bigger, Building Bigger

Customer Love: Maximizing the Value You Deliver to Customers

May 24, 2021 by Brandon Metcalf Leave a Comment

Did you ever buy a fashionable sofa that turned out to be very uncomfortable to sit on? Make sure your app doesn’t suffer the same fate.Continue reading on AppExchange and the Salesforce Ecosystem » … [Read more...] about Customer Love: Maximizing the Value You Deliver to Customers

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  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter ’26
  • Breaking Into Tech With a Nontraditional Background
  • Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

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