The communications industry is constantly changing – are you keeping up? With enhanced connection, higher performance, and still being asked to provide value amid competitiveness, the future depends on balancing it all.
We took a deep dive into future communication trends, including the monetization of 5G, integrating AI, and cross-skilling your telecom teams, all influencing the industry’s growth and business strategy. It’s pushed communications teams toward finding new revenue sources, decreasing costs, and building better relationships with customers.
Now, AI plays a major role in all of these trends.
These four industry trends will play a critical role in maintaining profitable growth, and showcase how AI can ensure these transitions are successful.
1. AI-enhanced bundled offerings
The communications industry has leveraged a subscription model almost since the outset over one hundred years ago. But what’s interesting now is companies are beginning to extend their revenue streams by partnering with
Read the full article on Salesforce.org blog.
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