When basics like shelter and food are uncertain, as is the case for the more than 500,000 Americans experiencing homelessness on any given night, technology is often an afterthought. While experts agree that more affordable housing and policy change are the most critical solutions to the homelessness crisis, technology advancements can support those goals by equipping governments and service providers in the sector with the right tools and data to help them serve their constituents.
In a research report released today, the Salesforce.org Impact Labs cohort, in collaboration with case managers, service providers, people who’ve experienced homelessness, and industry experts, identified three high-impact areas where technology can play an integral role in addressing this pervasive issue.
We asked three of the Impact Labs Community Fellows to share their perspective and unpack these opportunities. Please welcome Kendra Froshman, Director of Impact and Learning for Compass Family Services, Barry Roeder,
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